Payments Inbox Explained

Eddie Davis -


The Payments Inbox is a simple, central place to keep track of payments you receive from customers, and payment requests you receive from suppliers.

When there are unread items in your Inbox, the Inbox button on the Payments Dashboard includes a red indicator number. Below the button is an additional indicator of items that require action.

Items that require action include incoming payments to be accepted and requests for payment that needs to be sent.

A checkbox at the top of the Inbox page labeled "Do not mark automatically accepted payments as "NEW"" allows you to ignore items that do not require any action. This includes subsequent payments received, after an initial payment is accepted from a sender. 

You will also receive notifications by email, which can be configured by selecting Settings > Notifications.

Each payment in the inbox looks like this:


Select View to see more detail. Notice that when your customers invoice you, you can create an expense.


As you issue and receive payments through FINSYNC, the status of each item changes from "Awaiting Action" to "Completed," and FINSYNC automatically saves historical data for future reference.


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