It happens. Sometimes your customers send you a check, and you never got a chance to send them an invoice. When checks arrive through Lockbox for processing, they are automatically matched to open invoices.
In the case that there is no invoice available for matching, you'll receive an email from our friendly support team suggesting you either create an invoice or you can instruct FINSYNC to simply deposit the check to your income account.
Reach out to firstname.lastname@example.org if you know a check is on its way without an invoice.
You May Also Be Interested In:
- Lockbox: Enable for Income
- Enabling Lockbox with Bill Pay
- ACH: How to Enable/Disable
- How to Add Charge Card Option to Invoices
For the complete list of articles, return to the FINSYNC How-To Guide: (Click Here)